Grow Your

Question 1

What kind of apparel does Brass City Custom offer?

Answer

You can access our fully updated 2018 catalog (including styles and colors) here. Our catalog features clothing from Alternative Apparel, Anvil, District Made, and Gildan. We also offer occasional specials on additional featured brands or on specific items from our regular collection. Our airy tanks, functional tees, stylish raglans, comfy pullovers, and versatile zip-up hoodies come in a wide variety of colors and fabrics perfect for any small business industry.

Question 2

Can Brass City Custom print on apparel I have purchased from somewhere else?

Answer

Generally Yes! Brass City Custom can print on your tees, long sleeves, hoodies, hats and other clothing and fashion items! We’ve printed a variety of clothes and merch for special events, including fundraisers, athletic events and competitions, and corporate events, and even family parties. If you are interested in having your design printed on a particular top or accessory, our team can do it! Reach out to us using the Free Quote function on our website and we’ll help you set it up!

Question 3

What's included in your custom tee order?

Answer

Brass City Custom’s online catalog contains a wardrobe full of on-trend clothing options on which we can print your custom design. You can choose your own tee, tank, raglan, long sleeve, pullover, or hoodie, or supply your own clothing. Brass City Custom can also give you a second opinion as to what items are right for your particular needs! You can use the Free Quote feature on our website to contact Brass City Custom. We’ll get back to you within 24 hours on any business day with printing suggestions (DTG or screen), pricing, and potential timelines. Once we’ve connected with you and your business, the design process begins. If you already have a design, logo, or text prepared, we’ll make sure it fits your clothing or accessory perfectly. Not sure of exactly what you want? Our in-house team can help create a look that suits your the needs of your business and will print flawlessly. Printing will begin as soon as you approve the final design, then we’ll pack everything up in our garage and ship or deliver your new gear to you or your business!

Question 4

My graphic needs an update. Does Brass City Custom offer design services?

Answer

Yes! Brass City Custom’s in-house design team can turn your ideas into reality. We will work with your business to develop the exact design that works best for your event or business. Check out graphic design to learn more!

Question 5

How long does it take to recieve my custom apparel?

Answer

For business customers our team typically ships orders within two weeks following order placement. In some emergency situations we can offer rush-order-printing for an additional fee. When you place your order we will work with you to establish a clear timeline to ensure you receive your tees in time for your event!

Question 6

What kind of ink do you use?

Answer

Check out this nifty outline below for more information about our process. 1. Check out our online catalog to see what custom tees, tanks, raglans, pullovers, and hoodies are available for your business. If you don’t see what you’re looking for, contact us and we can help. 2. Request a quote using our easy form. We’ll get back to you within 24 hours on a business day. 3. Upon receiving the quote request, our operations and sales team will reach out with a follow up consultation email. This email will confirm number of shirts sizes, colors, graphic placement, and everything needed to give you the most accurate quote possible. 4. After we’ve received your reply we will send you a digital mockup of your custom tees and an quote for your order. 5. Once you approve the final mockup, Brass City Custom will send a final order form for you to fill out and approve. This form includes a visual of the agreed-upon design, desired product quantities, due dates, and billing and shipping information. 6. We will order your blank shirts and begin printing your custom apparel once the final order has been received! We invoice the same day we place the order for blank shirts. 7. Our team will reach out to you or your business as soon as the printing is completed and we’ll arrange for delivery of your custom tees and apparel.